Adult Carers Team

Sue Batley
Adult Services Manager

Mary Goodwin
Adult Cares Engagement &

Participation Workerr

Shelley Lynch
Adult Carers Support Worker
Daniela Meloni
Adult Carers Support Worker
Margaret Whittle
Mental Health Support Worker
Donna Everett
Adult Carers Support Worker
Moira Clews
Admin  Support


Our Services

Our core services remain free to carers, although in these straitened times donations are always welcome! We do everything we can to protect our ongoing services to you.

All of our Cafes, some of our respite activities and some social/advice/support groups are funded by donations from carers. This also applies to our additional services such as counselling (but not the IAPT Service) We will let you know the suggested donation for each event. We will always take low income into consideration.

We keep costs as low as possible, often negotiating reduced fees but, all organised activities need to be self-funded. We will always let you know the cost of paid activities such as outings and some therapies.

We update our listings regularly and through our newsletter. Please see listings for details of all dates and venues of both regular and additional events.

Adult Carers


Our Adult Carers Team offers Information, support and advice especially targeted to address the problems faced by carers of adults.

These include the issues involved in caring for older people, disabled people, people with dementia, mental health problems, long-term illness or conditions, and learning disability.

In addition we offer specific support to parent carers of disabled children; and to young adult carers aged 18 - 24.

- Carers' Benefits and Income Maximisation
- Carers' Rights Training
- Advocacy
- Respite Activities
- Parent Carers
- Young Adult Carers
- Emotional Support
- Anxiety, Stress and Low Mood
- Carers Cafes
- Social and Advice/Support Groups
- Health checks for Carers
- Drop In Events
- Our Services

Carers' Benefits and Income Maximisation

We will help you find answers to questions you have regarding benefits entitlement for you as a carer and your family. We will assist you with the completion of benefits claims forms and can help with appeals if you disagree with the rates of benefits awarded. If you are in financial difficulty we can provide advice and guidance on how to maximise your income.

Carers' Rights Training

To enable you to make informed choices we deliver free training and workshops on various topics that are important for carers and their families.
Topics include:

. In and out of work benefits
. Working carers' rights including flexible working
. Direct payments
. Personalisation including self-assessment questionnaire (SAQ)
. Support-planning process
. Carers Act Assessments


We can help you deal with complicated issues involving other agencies, and help to represent you in discussions with social services, schools, hospitals, care homes, appeals & tribunals. We can also act as mediator between you and other agencies when sensitive issues arise within your caring role.

Respite Activities/Therapies

Take some time out for yourself, and relax in the company of other carers. We offer a wide range of day and half day outings including seasonal trips to the seaside and the panto, and Christmas and summer parties, as well as cultural activities. There are monthly social support groups for men and women carers with an activity or speaker and the chance to chat over a drink and biscuits; and monthly Walking and Book Club groups. Or relax and unwind with one of our group or individual therapies, such as Reiki.

Parent Carers - support and advocacy for parents of disabled children and their families.
We can assist with claiming DLA (Disability Living Allowance), Carers Allowance and other benefits/grants. We provide support/advice with the statutory educational assessment, support at annual reviews, referral for short breaks and occupational/physiotherapy etc. We can also provide you with information about other voluntary and statutory services that can help.

Young Adult Carers

We recognise that young adults who are caring for someone (often a parent or sibling) face a number of significant transitions and challenges. Our support for young adult carers includes help to think about and gain access to education, training and work; to make decisions about the future; and to meet other young adult carers socially if they choose to, as well as taking advantage of all of our other services.

Emotional Support

Our Assessment and Support workers will understand your needs, listen to your views and help you to express them, providing you with ongoing support when and where you need it.

Our new Counselling Service offers you the opportunity to talk things over confidentially on a regular basis, and a reflective space to share your concerns and experiences and make sense of them. Sessions are available most days, some evenings, and on Saturday mornings. All our volunteer Counsellors are on recognised training courses that comply with the BACP Code of Ethics and Practice and are CRB and reference checked. We will provide further details and discuss our Counselling Agreement with you at your initial session.

If you feel counselling is not for you, our Befriending Service (coming soon) will offer a friendly and sympathetic listener on an informal or occasional basis, for the times you just want to talk things over with someone experienced.

Anxiety, Stress and Low Mood

Our partnership with Sutton and Merton's IAPT (Improving Access to Psychological Therapies) Service gives carers access to individual and group CBT - Cognitive Behaviour Therapy - and to a range of helpful courses and workshops, especially designed for carers. Recent courses include Stress Management and Overcoming Low Mood. We are also developing courses around improving confidence and tackling sleep problems.

Sutton and Merton IAPT is a primary care psychological service for people who experience common problems including stress, worry, anxiety and low mood. CBT is a present-focused and goal-focused, evidence-based therapy that works on dealing with current events rather than dwelling on past experiences, and provides practical skills and strategies. A range of other therapeutic services such as Mindfulness Meditation Groups can be offered where appropriate.

Carers Cafes

For carers of people with mental health problems. Enjoy a light meal and socialise with others who are in similar situations. There is a chance to gain support and information, and the opportunity to speak to one of our experienced workers. Two Cafes per month give you a choice of Monday evening at Wimbledon Guild or Friday lunchtime at Vestry Hall, Mitcham.


Social and Advice/Support Groups - CSM in Partnership

For carers of people with dementia, through our partnership working with the Alzheimers Society (Sutton & Merton). Join us on the 3rd Monday of the month for refreshments and group support.

For carers of people with learning disabilities, through our partnership with Merton Mencap whose Carers' Group participates in a monthly day out.

For carers of someone with a drug or alcohol related problem, through our partnership working with Community Drug Service South London. A weekly support group for carers on Monday afternoons at the MACS (Merton Adult Crack Service) venue, attended by CSM on the first Monday of each month. Carers need to be referred for initial contact with the CDSSL Carers Support Worker before attending the group.
Please see our listings for details of all dates and venues for the Cafes and Groups

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